Milenko Popović, Director of Logistics at Nelt MNE

Nelt Group has recently adopted a new five-year strategy. What does that mean for Nelt MNE and our market?
The “Ascend 2030” strategy paves the way for the next phase of our development and reflects our ambition to elevate our operations to an even higher level of efficiency, responsibility, and sustainability. The strategy outlines investments totaling €400 million in infrastructure, digital transformation, technological advancement, organizational strengthening, and the acquisition of manufacturing and distribution companies across the markets where the Group operates. For the Montenegrin market, this translates into substantial investments aimed at further enhancing our existing logistics and distribution capacities, with a particular emphasis on logistics. The goal of these investments is not only to expand our current warehousing facilities but also to boost operational efficiency through the optimization of storage and transport processes. This includes modernizing facilities, introducing new technologies, upgrading our fleet, and investing in workforce development fostering knowledge, growth, and specialization within our logistics teams. A key focus will also be on further digitalizing our operations, with plans to implement advanced software solutions for delivery route optimization, improved warehouse management, and increased transparency across the supply chain. For years, we’ve been committed to working to ensure that logistics is not merely a tool for achieving commercial objectives, but a core driver of our company’s overall growth and development. Through every decision, project, and investment, we are building a modern, sustainable, and technologically advanced logistics system that will actively shape the market in Montenegro and the region in the years to come.
Can you tell us more about the concept of integrated logistics services offered by Nelt Group and Nelt MNE?
Speed, efficiency, and reliability have become imperatives for all participants in the supply chain. It is from this need that our concept of integrated logistics services emerged a model we have been systematically developing and implementing, and which represents our key market advantage. This model brings together all logistics functions under one roof: warehousing, distribution, transport, delivery, customs representation, and automated pickup points (parcel lockers). In doing so, we enable clients to entrust all logistics processes to a single reliable partner us gaining efficiency, reducing costs, and eliminating the complexity of managing multiple suppliers. Whether working with a multinational corporation or a local e-commerce brand, we create integrated and flexible solutions tailored to each client. We are a logistics ally that thinks ahead, solves challenges, and continuously innovates for the benefit of the end user. We firmly believe that the future of logistics lies in integration, personalization, and technology and Nelt is, as always, ready to lead this transformation. We are one partner offering countless solutions.
How important is continuity in innovation within the logistics business?
It’s crucial. Service innovation is key to market growth, and logistics must be just as innovative as the industries it supports. That is why Nelt MNE was the first in Montenegro to introduce smart solutions for automated parcel delivery, bringing an entirely new dimension of delivery to the market. We’re talking about parcel lockers an answer to the needs of the modern user who demands speed, flexibility, and full autonomy in managing their time. Beyond expanding delivery capacity, parcel lockers set new standards in the interaction between logistics and the end user. We’re currently expanding our parcel locker network across the country, which will allow service access even in logistically underserved areas, contributing to what we call the democratization of service. There is no doubt that innovations like this represent strategic steps toward better customer experience, greater efficiency, and more responsible business practices. Alongside these innovations, we’re committed to forming strategic partnerships with regional and global leaders in e-commerce, fully aware that online shopping is both the present and future of retail and that it demands reliable, fast, and scalable logistics solutions. Through all these innovations, we’re proving that Nelt MNE not only responds to market changes but actively shapes them demonstrating that logistics can and must be smart, sustainable, and accessible to every individual.